Privacy Policy – Butler’s Courtyard

Effective Date: 1/1/2026

Butler’s Courtyard (“Butler’s Courtyard,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

If you have any questions about this Privacy Policy, contact us at:

Email: info@butlerscourtyard.com

Phone: (281) 557-5551


1) Information We Collect

We may collect information from you in several ways, including when you visit our website, contact us, request information, book or inquire about events, or opt in to receive text messages.

A. Information you provide to us

  • Contact details (name, email address, phone number, mailing address)

  • Event information (event date, guest count, preferences, planning details)

  • Communication content (messages you send to us, call recordings if applicable, voicemail messages)

  • Any other information you choose to submit through forms, email, or phone

B. Information collected automatically

When you use our website, we may automatically collect certain information, such as:

  • IP address, browser type, device type

  • Pages viewed, time spent on pages, referring/exit pages

  • General location data (approximate, derived from IP address)

C. SMS/Text messaging information

If you opt in to receive SMS messages, we may collect:

  • Your mobile phone number

  • Your opt-in and opt-out status and timestamps

  • Message history for service/communication purposes (as permitted by law)


2) How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide customer support

  • Communicate about tours, event planning, availability, pricing, and services

  • Send administrative messages (confirmations, reminders, updates)

  • Improve our website, services, and communications

  • Comply with legal obligations and protect against fraud or misuse


3) SMS/Text Messaging (Opt-In / Opt-Out)

If you choose to receive text messages from Butler’s Courtyard:

  • Message frequency may vary.

  • Message and data rates may apply depending on your mobile carrier.

  • You can opt out at any time by replying STOP to any message.

  • For help, reply HELP or contact us at info@butlerscourtyard.com or (281) 557-5551.

We do not sell your phone number.

No mobile information will be shared with third parties for marketing/promotional purposes.

We may use service providers to deliver text messages and related communications; those providers are permitted to use your information only to perform services for us.


4) How We Share Your Information

We do not sell your personal information. We may share your information only as follows:

A. Service providers

We may share information with vendors who help us operate our business and communicate with you, such as:

  • Website hosting or analytics providers

  • Customer communication and phone/SMS service providers (e.g., communications platforms used for calls, texting, and softphone services)

These providers are authorized to use your information only as necessary to provide services to Butler’s Courtyard.

B. Legal and safety

We may disclose information if required to do so by law or if we believe in good faith that disclosure is necessary to:

  • Comply with a legal obligation or valid request

  • Protect our rights or property

  • Prevent fraud or address security issues

  • Protect the safety of our staff, guests, or the public

C. Business transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable privacy protections.


5) Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how the site is used. Cookies help us:

  • Remember preferences

  • Understand site usage and improve performance

You can adjust cookie settings through your browser. Disabling cookies may affect parts of the website.


6) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.


7) Data Retention

We retain personal information only as long as necessary to:

  • Provide services and communications you request

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements


8) Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information (subject to legal and operational requirements)

To make a request, contact us at info@butlerscourtyard.com.


9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will take appropriate steps to delete it.


10) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any information.


11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Effective Date.” Your continued use of our website or services after changes are posted means you accept the updated policy.


12) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Butler’s Courtyard

Email: info@butlerscourtyard.com

Phone: (281) 557-5551

We would love to have you visit! Our next open house is Sunday, January 19th, 2025!

Want to visit sooner? Schedule a private visit.